Privacy Policy

Who We Are

This privacy policy applies to D&R House of Diamonds, a private office jeweler located at 1980 Festival Plaza Drive, #530, Las Vegas, NV 89135. Our website address is https://dandrhouseofdiamonds.com. You can reach us at (702) 758-3421.

What Information We Collect

We collect information you provide directly to us through the following methods:

Contact Form

When you submit a message through our contact form, we collect your name, email address, and the content of your message. This information is used solely to respond to your inquiry.

Appointment Booking

When you book an appointment through our website, we collect your name, email address, and phone number. This information is used to confirm and manage your appointment. Appointment data is processed through Bookly, a WordPress booking plugin.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

Functional cookies: Set by WordPress to manage your session and site preferences. These are temporary and expire when you close your browser.

Performance cookies: Set by WP Rocket, our website caching plugin, to improve page load speeds.

Analytics cookies: Set by Google Analytics to help us understand how visitors use our website. This data is aggregated and anonymous. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Third Party Services We Use

Google Tag Manager and Google Analytics

We use Google Tag Manager to manage tracking scripts on our website, including Google Analytics 4. Google Analytics collects anonymized data about website traffic and visitor behavior such as pages visited, time on site, and general geographic location. Google's privacy policy is available at policies.google.com/privacy.

Facebook and Meta Pixel

We use the Meta Pixel to measure the effectiveness of our advertising and to show relevant ads to people who have visited our website. The Meta Pixel may collect information about your browsing behavior on our site. Meta's privacy policy is available at facebook.com/privacy/policy. You can manage your ad preferences at facebook.com/ads/preferences.

Google Maps

Our website includes an embedded Google Maps iframe to display our location. Google Maps may collect data about your visit in accordance with Google's privacy policy.

Instagram Feed

Our website displays content from our Instagram account. Instagram, operated by Meta, may set cookies and collect data when you interact with this content. Meta's privacy policy applies to this content.

Gravatar

If you leave a comment on our site, an anonymized string created from your email address may be sent to the Gravatar service to check whether you have a profile image. Gravatar's privacy policy is available at automattic.com/privacy.

How We Use Your Information

We use the information we collect to respond to your inquiries, confirm and manage appointments, improve our website and services, and measure the effectiveness of our marketing. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How Long We Retain Your Data

Contact form submissions are retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter. Appointment records are retained for business and administrative purposes. Analytics data is retained in accordance with Google's data retention settings, which we have set to 14 months.

How We Protect Your Data

Our website uses SSL encryption (HTTPS) to protect data transmitted between your browser and our server. Access to collected data is limited to authorized personnel only. We do not store payment information on our website.

Your Rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your personal data, and opt out of marketing communications at any time. To exercise any of these rights, contact us at (702) 758-3421 or through our contact page.

Data Breach Procedures

In the event of a data breach affecting your personal information, we will notify affected individuals as required by applicable law and take immediate steps to secure our systems and minimize harm.

Embedded Content

Pages on our website may include embedded content such as videos and maps from third party services. Embedded content behaves as if you visited those third party websites directly and may collect data, use cookies, and track your interaction with that content.

Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page reflects when it was last updated. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

D&R House of Diamonds
1980 Festival Plaza Drive, #530
Las Vegas, NV 89135
(702) 758-3421
dandrhouseofdiamonds.com/contact